Privacy Policy
Last Updated On: 05-Jul-2025
Effective Date: 05-Jul-2025
This Privacy Policy describes the policies of Wallahi Ltd, 85 Great Portland Street, First Floor, London W1W 7LT, United Kingdom, email: info@wallahi.com, on the collection, use, and disclosure of your information that we collect when you use our website (https://wallahi.com) (the “Service”).
By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not access or use the Service.
We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from the date it is posted, and your continued use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.
Information We Collect
We collect and process the following personal information:
Contact Details: Name, email address
Authentication Info: Login email, password
Demographic Data: Gender, date of birth, age, height, ethnicity, nationality (and related follow-up questions)
Location: Current place of residence, willingness to relocate
Family Status: Marital status, whether you have children, number of children
Education & Employment: Highest level of education, job title, employment status (including “other” fields)
Religious and Lifestyle Information: Islamic sect, prayer observance, hijab/niqab observance, Islamic practice level
Personal Preferences & Descriptions: Personality description, hobbies/interests, desired qualities in a spouse, incompatibilities in marriage
Media: Uploaded profile photos and videos
Consent & Verification: Captcha responses, user agreement consent
Some of this information may constitute special category data under data protection laws (e.g., religious beliefs, biometric data from photos). We will only process such data with your explicit consent.
How We Collect Your Information
We collect or receive information about you in the following ways:
When you fill out registration forms or submit personal information
When you interact with our website and services
From publicly available sources (where legally permitted)
How We Use Your Information
We use your information for the following purposes:
To create and manage your user account
To process payments
To provide support services
To communicate administrative or service-related information
To protect and maintain the integrity of our platform
To match users and suggest potential partners based on profile data
To enforce our Terms & Conditions
To personalize your user experience
For legal compliance and fraud prevention
We will seek your consent before using your information for any purpose not covered in this Policy.
Automated Decision-Making & Profiling
Wallahi may use automated systems and algorithms to suggest compatible matches based on the data you provide, including your religious beliefs, lifestyle preferences, and personality traits. This helps enhance your experience and improve match quality.
You have the right to object to profiling or request human intervention in automated decisions by contacting info@wallahi.com.
How We Share Your Information
We do not sell or rent your personal data. We only share your information under the following circumstances:
With service providers and vendors (e.g., cloud hosting, analytics, identity verification, CAPTCHA, video/image processing, payment processors)
For legal compliance: to comply with applicable laws, court orders, or legal processes
For business transfers: if Wallahi Ltd is merged, acquired, or involved in a reorganization, your information may be transferred to the new entity
All third parties are required to use your data only for the specific services they provide and retain it only as long as necessary.
User-Generated Content
You may upload profile information, text, images, or videos (“User-Generated Content”). This content may be visible to other users based on your account settings. You are responsible for ensuring that the content is accurate, respectful, and does not violate any third-party rights or community guidelines.
We reserve the right to remove or moderate any content that violates our policies.
Retention of Your Information
We retain your personal information for 90 days to 2 years after account termination, or as long as necessary for the purposes outlined in this Privacy Policy. In some cases, we may retain certain data longer to comply with legal obligations or prevent fraud.
Non-personally identifiable information and aggregated data may be stored indefinitely.
International Data Transfers
If your personal data is transferred outside of the UK/EEA (e.g., to our hosting providers), we ensure that such transfers are compliant with applicable laws and safeguarded through mechanisms like Standard Contractual Clauses or other lawful instruments.
Your Rights
You may have the right to:
Access, correct, or erase your personal data
Restrict or object to our processing of your data
Request a copy of your data or transfer it to another provider
Withdraw your consent at any time
Lodge a complaint with a regulatory authority
To exercise your rights, contact info@wallahi.com. We will respond in accordance with applicable data protection laws.
Children’s Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us with personal data, please contact us immediately.
Cookies and Tracking Technologies
We use cookies and similar tracking tools to improve your experience, understand user behavior, and deliver personalized content. You can manage your cookie preferences at any time through your browser settings or by visiting our Cookie Policy.
Security of Your Information
We take reasonable and industry-standard security measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no system is 100% secure. Any transmission of data is done at your own risk.
Grievance / Data Protection Officer
If you have questions or concerns about this Privacy Policy or our data practices, contact:
Wallahi Ltd
85 Great Portland Street
First Floor, London W1W 7LT
Email: info@wallahi.com
We will address your concerns in accordance with applicable data protection laws.